The purpose of our study is to document the perceptions of self-identified Latino/a faculty, staff, and administrators related to their contributions as mentors for Latino/a undergraduate students. We explored the characteristics of effective mentors who are University of Iowa faculty, staff, and administrators. Second, we interviewed self-identified Latino/a undergraduate students to better understand the characteristics of Latino/a mentors who are faculty, staff, and administrators on campus. Data sources included audio-taped recordings and researcher field notes which were transcribed and coded to reflect the themes which emerged in the interviews. Preliminary themes included the importance of advocacy, listening and giving feedback, and someone with the knowledge of the culture and language. Across all interviews two major themes were apparent. Participants noted the metaphor of opening doors and all participants described the importance of communication.